TERMS OF SERVICE
Welcome to NYLANI. By visiting our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our site or purchasing from us.
These terms apply to all customers, visitors, and users of our website.
Overview
NYLANI provides fashion jewelry and accessories for personal use. By accessing our website or purchasing from us, you agree to follow these Terms of Service, along with our Shipping Policy, Returns & Refund Policy, Privacy Policy, and Jewelry Care guidelines.
If you do not agree with these terms, please do not use our website or place an order.
Product Information
We do our best to display product photos, colors, descriptions, materials, sizes, and pricing as accurately as possible.
Please keep in mind that product colors may appear slightly different depending on your screen settings, lighting, or device. Product measurements may also vary slightly.
NYLANI reserves the right to update, change, or discontinue products at any time without notice.
Jewelry Care & Wear
Our pieces are selected with everyday wear in mind, but proper care is still important.
Some NYLANI pieces may be water-resistant, tarnish-resistant, or hypoallergenic depending on the product details listed. However, results may vary based on skin chemistry, frequency of wear, product exposure, and care habits.
NYLANI is not responsible for damage caused by improper care, normal wear, exposure to harsh chemicals, heavy moisture, perfumes, lotions, oils, cleaning products, or failure to follow our Jewelry Care guidelines.
Pricing & Availability
All prices are listed in U.S. dollars.
Prices, promotions, discounts, and product availability are subject to change at any time without notice. We reserve the right to correct any errors in pricing, product descriptions, or availability, even after an order has been placed.
If an item becomes unavailable after purchase, we will contact you with available options, which may include a refund, replacement, store credit, or order adjustment.
Orders & Payment
By placing an order, you agree that all information provided is accurate, complete, and current.
Payment is required at the time of purchase. Orders will not be processed until payment has been successfully received.
NYLANI reserves the right to cancel or refuse any order for reasons including, but not limited to, suspected fraud, incorrect pricing, inventory issues, incomplete customer information, or violation of these terms.
Order Processing
Orders are processed in the order they are received. Processing times may vary depending on order volume, holidays, weekends, product availability, and other business factors.
Once an order has been processed, packed, or shipped, it may not be eligible for cancellation.
Shipping & Delivery
Customers are responsible for entering the correct shipping address at checkout.
NYLANI is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed or shipped.
Once an order has been handed to the shipping carrier, NYLANI is not responsible for delays, lost packages, stolen packages, or delivery issues caused by the carrier.
Please refer to our Shipping Policy for more details.
Returns, Refunds & Exchanges
Due to hygiene and quality reasons, all jewelry sales are final unless an item arrives damaged, defective, or incorrect.
Any order issue must be reported within the timeframe listed in our Returns & Refund Policy.
NYLANI reserves the right to approve or deny refund, replacement, or store credit requests based on the condition of the item, proof provided, and policy requirements.
Please review our Returns & Refund Policy before placing an order.
Final Sale Items
Sale items, promotional items, limited drops, discounted items, gift-with-purchase items, and custom or special-order items are final sale.
Final sale items cannot be returned, exchanged, or refunded unless they arrive damaged or incorrect and are reported within the required timeframe.
Promotions & Discount Codes
Discount codes and promotions must be used at checkout and cannot be applied after an order has been placed.
Promotions may have expiration dates, usage limits, exclusions, or other restrictions. NYLANI reserves the right to modify, cancel, or refuse promotions at any time.
Only one discount code may be used per order unless otherwise stated.
Website Use
You agree not to use our website for any illegal, harmful, fraudulent, or unauthorized purpose.
You may not attempt to interfere with the website, misuse checkout systems, copy site content, upload harmful code, or use the site in a way that could damage NYLANI or other users.
Intellectual Property
All content on the NYLANI website, including but not limited to product photos, branding, logos, text, graphics, designs, images, and website content, is owned by NYLANI or used with permission.
You may not copy, reproduce, resell, distribute, or use our content without written permission.
Limitation of Liability
NYLANI is not responsible for any direct, indirect, incidental, or unexpected damages that may result from using our website, purchasing our products, or wearing our jewelry.
By purchasing from NYLANI, you agree that our total liability is limited to the amount paid for the product involved in the issue.
Allergies & Skin Sensitivities
While some NYLANI pieces may be listed as hypoallergenic or suitable for sensitive skin, we cannot guarantee that every customer will have the same experience.
Skin reactions may vary by person. If you have known metal allergies or sensitivities, please review product details carefully before purchasing.
NYLANI is not responsible for allergic reactions, irritation, or sensitivity caused by wearing our products.
Changes to These Terms
NYLANI reserves the right to update or change these Terms of Service at any time. Any updates will be posted on this page.
Your continued use of our website after updates are posted means you agree to the revised terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at: